![]() ![]() Adobe robohelp 2019 logo not displaying for free#See for free RoboHelp and Authoring did an upgrade as advised for my Robohelp 8 files from 8 - 10 -2015 - 2019 for one of my documentation sets. If it fails, then manually fixing it as you have done might be easier than repeated upgrades. If you are using the Classic version, what I have suggested is less likely but worth a shot. I guess it depend on what is in your content. In theory you should be able to upgrade from 8 to 2019 but I have seen Support give that advice before and I believe on one occasion it did make a difference. Then upgrade the project again and see if the problem has gone away. The Classic version looks like older versions whereas the new version is unmistakably different.Īt this stage I would suggest you check the updates have been applied. I am now wondering if maybe you upgraded with an early version of 2019 and maybe that bug got carried into the Classic version. With the new version, there was a problem with certain files not getting into the upgrade. It sounds like you are using RoboHelp 2019 Classic rather than the new version, is that the case? N.b: please forgive any silly usages/descriptions here I am using Robohelp after almost 8-10 years, and almost feel like a novice user For now, we have kept this option for later (hoping it would resolve the issue).Īnyone facing a similar issue? any insights? When contacted for technical help on this issue, we were told that a jump from v 8 to 2019 could have resulted in this strange behavior and that it is advised to upgrade the files gradually from 8 - 11- 17 - 19 to avoid such issues. We do have three /four different documentation sets for various versions of the product and in all of these, the same set of folders (more or less) are missing from the project manager.īy manually creating the missing folders and importing files onto them from the local system, I was able to resolve the issue in one of these sets. However, we do not see any broken links in version 8 of the Robohelp with the same sets of files and folders. However, that was for one particular file only.Īlso, it is noticed that many of these missing files are shown in the broken links folder with no red icon against them. gif file that it is not in scope of the project. While upgrading the project to the new version, we got a message about one particular. However, the files and folders are copied to and present in the same folder where other files are put. ![]() Now that we try to open and edit these files created n version 8, the project manager in 2019 does not show some of the files and folders (in both the views of Project Manager). And, our project files are done on a different machine with Robohelp version 8. We have got a new instance of 2019 version of Robohelp. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |